To find out what you need to rent a car or commercial vehicle in Sardinia, learn about short- and long-term rental options, and decide which vehicle is best for you, consult the frequently asked questions about our booking and rental service.
You just need to bring your driving license (issued at least 12 months ago), an identity document, and a credit card (some vehicles require two credit cards).
If you booked online or by phone, please bring your booking confirmation showing your booking code.
If you booked with a broker or third party, we will need the voucher they sent you.
Each driver must present a valid driving license, valid for at least 12 months.
The minimum age requirement may vary depending on the vehicle. Drivers under 25 are subject to an additional fee (minimum age 21).
If your driving license is not in Roman characters, you will need an international driving license.
The customer and main driver must present a credit card in his/her name
Yes, it is possible in Sardinia: this service requires additional charges based on the distance between offices.
When you pick up your vehicle at the Avis rental office, our rental agent will explain the various options and arrange the one that best suits your needs.
If you fill up early, there is no refund for any unused fuel unless you return the car with a full tank.
If you return the car with a partially full tank, you will not be entitled to any refund.
The price of the Cash on Return option includes the cost of fuel and the refueling service surcharge, but you will only pay for the litres of fuel actually used (we recommend asking a member of staff to check the rates).
The EZ Fuel option allows Autonoleggi Demontis to refuel your vehicle at a discounted rate (if you’ve driven no more than 120 km). Prices vary by location. If you still need to refuel, please bring your receipt with you when returning the vehicle and the amount will be refunded.
“Regarding ADBLUE, the vehicle you rented complies with the regulations adopted in recent years by numerous European countries aimed at reducing polluting emissions from diesel engines.
Therefore, it requires an additive called ADBLUE which must be used for all Euro 6 engines, i.e. the latest generation, which is now considered equivalent to a real fuel and is therefore necessary.
In fact, you can find this product for sale at every service station.
The average consumption of AdBlue is 2 litres per 1000 km of travel, so to avoid you having to top up the additive at the end of the rental, we intend to charge only 1 euro + tax for total mileage under 1000 km and 2 euros + tax for mileage over 1000 km, with no additional costs for the service provided.
We kindly ask, as an exception, to top up the additive only if the level is very low (the warning light comes on), to avoid a total blockage of the vehicle.”
We care about your peace of mind during your trip, which is why it’s possible and optional to completely or partially eliminate liability in the event of vehicle damage or theft.
Costs and types of coverage vary depending on the booking (web, telephone, broker, tour operator) and any company agreements.
For further details, we’re happy to recommend the best solution for your rental. Contact the agency, email us at info@autonoleggidemontis.com, or ask a member of our staff when you pick up your vehicle. We’ll offer you a wide variety of coverage options.
We understand that you may be late, so we try to be as flexible as possible.
If you’re running late or want to extend your rental, please contact us as soon as possible and we’ll do our best to accommodate you.
If you return the vehicle late without notifying us or extending your rental, you may be charged a late fee.
If the car is delivered more than 29 minutes later than the end of the contract, your rental will be extended and you will be charged an extra day at the rental office’s price plus a late fee for each day, or part of the day, until the car is returned.
If, after 24 hours, the car has not been returned, a second fee will be applied and will continue to be applied every 24 hours until the car is returned to the rental office.
We understand that you may need to return your car when we’re not around, especially if you’re dropping it off at the airport and have a flight to catch.
For this reason, many of our rental locations give our customers the option to return their car at any time they prefer.
Simply leave the keys in our dedicated key box. Remember that you are responsible for the condition of the rental vehicle until the final inspection.
When you collect your vehicle, we will inform you where you will need to park it upon your return.
You are charged for each day (24 hours) you rent a vehicle.
Whether you rent for just two hours or for 24 hours, you will still be charged for the full day.
If you return the vehicle and any optional extras early, you will lose the benefit of any special offers if you no longer meet their requirements. This may result in a higher rental cost. There are no refunds for unused days.
The condition report in the app should show all damage. If you see additional damage, you’ll need to report it to our staff.
Soon there will be additional features available in the app that will allow you to record any discrepancies.
If you have any questions, please contact the rental office team.
In the event of a fine, as the vehicle owner, we receive a notification from the competent authorities to identify the driver. Responsibility for the fine is transferred to the driver, and the competent authorities reissue the fine in the driver’s name.
For this process, we charge a handling fee of €40.00 + VAT to cover our costs.
Once responsibility has been successfully transferred, the competent authorities will contact the driver and send the fine by mail.
Fine payment deadlines will be updated so that the time required to transfer liability does not impact the driver. In some cases, it is not possible to transfer liability, and the fine will be paid directly by us on your behalf.
In these cases, we will try to pay the lowest possible fine and will charge the cost directly to the customer.
To contest a fine, you must contact the authorities directly. Further information on this process and the authority’s contact information will be available on the dispute report you received.
The vehicle renter is solely responsible for any traffic fines and related administrative costs incurred during the rental period.
For information or clarification, please write to customerservice@autonoleggidemontis.com
We’re sorry your trip wasn’t perfect.
If you feel you didn’t receive the service you expected, please let us know by emailing customerservice@autonoleggidemontis.com so we can improve it as soon as possible.
